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Absentee Management

Accessible and effective management of inappropriate employee absence. Making life easier for your HR Team, Supervisors and Line Management.

Absentee Management

Accessible and effective management of inappropriate employee absence. Making life easier for your HR Team, Supervisors and Line Management.

Absentee Management

Soma has developed a highly sophisticated, cost-effective Absentee Management Tool – Soma iKon™. This web-based software application functions parallel to any time and attendance and Human Resource Management Programme, and can be customised for client-specific data analytics and reporting. At the core of Soma iKon™ is the generation of crucial management information out of raw data, which facilitates the effective management of inappropriate employee absence.

In addition to the standard Absentee Management Programme functionality specifications, Soma iKon™ offers:

  • Automated real-time notification of (imminent) company policy and/or labour legislation contravention by specific employees
  • Automated, real-time reports identifying incidents of culpable and innocent absence
  • Medical Certificate Management: validation, verification, and capture of Medical Certificates received by Soma from clients. Medical practitioner liaison for confirmation of accuracy and appropriateness of medical certificate detail, when deemed necessary
  • Interrogation of length of sick absence versus medical diagnosis
  • Contravention-specific intervention management instruction
  • Standardized requisite record forms allied to intervention management (return-to-work, leave application, counseling, formal and informal warnings)
  • Ad hoc off-site telephonic “hotline” consultation facility for backup advice, guidance, and instruction on absence management
  • Facilitation of independent specialist medical examinations

We assist you by meeting your need to manage absence independently, but with the benefit of access to strategic management information as well as the Soma ad hoc services. Or we can assist you by providing regular, more extensive absence management consultation on an in-house or outsourced basis.

Soma iKon™ produces results that matter. How?

Soma iKon™ is an impartial, neutral intermediary service that facilitates the execution of a sensitive and highly emotive management burden resulting in empowered (line) management who become better equipped to address staff absence issues.

Soma iKon™ is proof that there is a return on investment in absence management which justifies (line) management resource and time expenditure.

Soma iKon™ is the means to unlock the value of raw, and statistical, absence data by producing actionable management information which is meaningful and relevant. This narrows the gap between information provision and a fuller understanding of why it should be acted upon.

Soma iKon™ is tailored directly to an organisation, rather than a generic response to a global affliction, resulting in effective, focused, problem-solving that is specific to individual organisations and industries.

Soma iKon™ breaks the cycle of absence becoming a self-fulfilling prophecy, catch-22 situation, chicken-or-egg scenario. Ignoring a problem exacerbates it which makes addressing it less attractive – the problem is subsequently not addressed which exacerbates the problem further and makes it harder to address.